Because our products are digital goods delivered via internet download we generally offer no refunds. You can preview clips, photos, and their specs before licensing.
If there are technical issues with an item you’ve downloaded, please contact us at firstname.lastname@example.org. We’ll send you a working file as quickly as possible.
Refund requests made after you have purchased our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty days of your original purchase.